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Information Collection: Moonwalk Labs, is the sole owner of the information collected on . Moonwalk Labs collects information from our users at several different points on our website.
Order: We request information from our users on our order form. A user must provide contact information (such as name, email and shipping address. This information is used for billing purposes and to fill customers’ orders. If we have trouble processing an order, the information is used to contact the user.
Information Use: Information collected is used only for setting up service, conveying information about user accounts, and upcoming features and benefits of Moonwalk Labs.
Profile: We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our website and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.
Log Files: Like most standard website servers, we use log files. A log file includes the user’s internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. It is used to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information.
Communications from the site
Special Offers and Updates: Established members will occasionally receive information on products, services, special deals and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications via email or phone. Customer Service: We sometimes communicate with users to provide requested products / services. We reply via email or phone.
Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Third Party Advertisers: Moonwalk Labs DOES NOT share, sell, rent or trade website usage information about users with third parties.
Links: This website contains links to other sites. Please be aware that Moonwalk Labs is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Surveys & Contests: From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address) and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
Testimonials: We post customer testimonials on our website that may contain personally identifiable information such as the customer’s name. Prior to any such posting, we do obtain the customer’s consent to post their name along with the testimonial.
Security: This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and offline.
We also do everything in our power to protect user information offline. All of our user information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
800 Steeles Ave. W. #B10182
Thornhill ON, L4J 7L2