MoonZoom Limited Lifetime Warranty
Moonwalk Labs (Moonwalk) warrants the MoonZoom Charger USB module (ZoomBASE Module) to be free from defects in workmanship and materials under normal use and service, for life. Power supply (ZoomPLUG9) and cables are warranted for a period of 18-months from the date of purchase.
If a product does not operate as warranted, Moonwalk shall, at its option and expense, either (1) repair the defective product or part, or (2) deliver to the Customer an equivalent product or part to replace the defective item. All products that are replaced will become the property of Moonwalk. Replacement products may be new or reconditioned.
RETURN MATERIALS AUTHORIZATION
Warranty service may be obtained by contacting Moonwalk at the address below for a Return Material Authorization (RMA) number. Proof of purchase, such as a copy of the dated purchase invoice, must be provided. Once an RMA number is issued, the defective product must be shipped back to Moonwalk prepaid, insured, and wrapped in the original or similar shipping package to ensure that it will not be damaged in shipment. When returning defective product to Moonwalk, the RMA number must be marked on the outside of the shipping package. Any product returned without an RMA number shall be rejected and sent back to the Customer, and Moonwalk reserves the right to have the Customer bear the cost of sending back such products. A service charge may or may not be levied to the Customer by Moonwalk. To find out if a service charge is levied or not, and the charged amount, read the RMA that is returned to Customer, or ask the Moonwalk office when an RMA is requested.
IF THE MOONWALK PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT MOONWALK’S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOONWALK NEI- THER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, OR USE OF MOONWALK’S PRODUCTS.
MOONWALK SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST, OR WAS CAUSED BY THE CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY
IN NO EVENT WILL MOONWALK BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, LOSS OF COVER OR OTHER INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES ARISING OUT OF THE INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF A MOONWALK PRODUCT, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF MOONWALK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IF YOU PURCHASED A MOONWALK PRODUCT IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.